Support

How can we help?

Get instant answers from Mulu AI, or reach out to our team directly. A real person responds within 24 hours.

Mulu AIHey! I can help with Mulu Code questions: features, setup, troubleshooting, pricing, whatever you need. Ask away or pick a topic below.

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For bugs, account issues, feature requests, or anything else, email us and a real person will get back to you.

Typically responds within 24 hours

Quick answers

Common questions

How do I reset my password?

Go to the login page and click "Forgot password." You'll receive a reset link via email within a few minutes.

How do I cancel my subscription?

You can cancel anytime from your dashboard at mulucode.dev/dashboard. Your access continues through the end of your billing period.

I found a bug. How do I report it?

Email us at hi@mulucode.dev with a description and steps to reproduce. Screenshots help. We investigate every report.

Can I request a refund?

Fees are generally non-refundable, but email us and we'll work with you on a case-by-case basis.

How do I report a security issue?

Email hi@mulucode.dev with the subject "Security Report." We acknowledge receipt within 48 hours and practice responsible disclosure.